Sometimes background noise is picked up by your mic. This can be annoying for other users to listen to, so we have a setting to minimize this. Follow / communicate the following instructions to the person with background noise:
- Open your menu when in an event room (“Tab” button), then click “Settings”, then “Mic Calibration”.
- Follow the instructions on that page to calibrate your mic (i.e. remaining silent for a couple seconds when clicking the Calibrate button).
- Now your mic should only turn on when you speak. People will hear the background noise while you are speaking, but it won’t be a constant distraction while they are speaking.
- If people can’t hear you when you speak now, you may need to try calibrating again (irregular loud noise occurring during calibration can set the mic-turn-on threshold too high).
You could also try to pinpoint the source of the background noise and eliminate it. For example, a common issue is a fan blowing in your room.